who is responsible if an incorrect answer is submitted

The company itself remains responsible for the answer

Whoever submits the answer to the customer is also responsible for it — not the system that suggested the answer. Supplia provides no declaration, score or seal for an answer. Every suggested answer comes from the company's own chain file, and only when the user clicks "yes" on a suggestion does it go to the customer. That confirmation is the moment when responsibility lies: not at the retrieval of the answer, but at the agreement to it.

In practice, this means that the person handling the list must verify whether the suggested answer is still current. An answer about the number of employees from last quarter may be outdated after a reorganization; an answer about the countries with establishments no longer holds true after a takeover. Supplia does not signal whether an answer is factually correct — the system recognizes the question and retrieves the last recorded answer. The check as to whether that answer is still correct lies with the person who completes and submits it, not with the platform.

Why Supplia has no role here

This follows directly from what the platform does and does not do: nobody at Supplia reads a list, there is never a login to a third party's portal, and there is no approval or certification of an answer. Supplia's role ends at providing the answer from the chain file; the submission itself is done by the company, at its customer's portal, under its own name. For data coming from an official source — such as the registration number from the Business Register — the Business Register Act 2007 applies as the source of what is recorded there; for data that the company itself has provided, such as a certificate or an insurance policy, the source is its own file. In both cases, it is the company that declares that the answer is current and correct at the time of submission, not Supplia.