I clicked yes but the answer was not correct, can I fix that
A confirmed answer can still be corrected before submission
Yes, that can usually still be adjusted. Supplia is the layer before your customer's portal: you confirm an answer with yes or no, but Supplia does not submit anything itself to a third party. As long as you have not yet submitted to your customer's portal, a confirmed answer in the supply chain file is simply a status that you can reverse yourself. Go to the answer, change the confirmation back to no and correct the underlying value in the supply chain file — not only for this list, but for all lists that will subsequently draw from that file.
The more difficult case is an answer that you have already submitted to the customer, while it turns out to be incorrect afterwards. Supplia makes no statement about this, because that is a matter between you and that customer, outside our system. What we can say is: correct the answer in the supply chain file as soon as you see the error, so that every subsequent questionnaire — whether it is a question such as the undertaking uses AI systems within its service provision or a question about the establishment address of the company — shows the correct answer. Whether and how you inform the customer yourself about an already submitted error is up to you; Supplia has no role in this, because we do not log in to third-party portals and do not read submitted lists back either.
Why this lies with Supplia itself, not in legislation
There is no legal provision that regulates the correction of a confirmed answer in a supplier questionnaire — this is a matter of how the supply chain file and the confirmation process within Supplia are structured, not of an external standard. For the question which data must be correct, the source on which the answer is based remains decisive: for example the Trade Register Act 2007 for identity data such as the legal name of the company, or the ten measures of Article 21(2) of Directive (EU) 2022/2555 if it is a cybersecurity question. If in doubt about the correct value, that underlying register or that standard is the place to check, not the confirmation screen itself.
This answer applies to any type of questionnaire, not only to your customer's sustainability questions, answered. The full explanation — with the sources, country-specific details and related topics — is on the umbrella site.
This is not legal advice. This page provides general information on the regulations this platform covers. We do not know your situation. If in doubt about your own case, consult a lawyer or the competent supervisory authority.
Written with AI based on the sources above, checked by a human on 2026-09-05. Is something incorrect? Let us know — corrections receive priority.