does an employee of supplia read the questionnaire I have uploaded
No one on our side opens your list
No. The upload and processing of the questionnaire is entirely automatic: the system recognizes the questions and links them to answers from the supply chain file. No employee sees, opens, or assesses the list. This is not a matter of internal policy that could be different — the platform is built so that a list never reaches a person.
This is relevant for questionnaires that go beyond the usual basic information. Think of a customer asking about the ten measures of Article 21(2) of the NIS2 Directive, or about the Annex A control measures of ISO/IEC 27001. That kind of answers comes from the same supply chain file as, for example, the registration details of the business or the registered address — automatically filled in, never read or interpreted by an employee. You confirm each answer yourself with yes or no, and submit it yourself to your customer's portal.
What the system does and does not do with the upload
The system recognizes questions in the uploaded format and fills in answers from the supply chain file — this is a technical matching process, not human assessment. Supplia does not explain, certify, or assess anything: there is no certification mark, no score, and no approval from the platform itself. This follows from the nature of the service: a hub serving the supply side of the chain, not the questioning or assessment side. For those who find it reassuring on sensitive matters — such as an answer about deployed AI systems — there is the confidentiality button, which keeps an answer out of the shared overview.
This answer applies to any type of questionnaire, not only to your customer's sustainability questions, answered. The full explanation — with the sources, country-specific details and related topics — is on the umbrella site.
This is not legal advice. This page provides general information on the regulations this platform covers. We do not know your situation. If in doubt about your own case, consult a lawyer or the competent supervisory authority.
Written with AI based on the sources above, checked by a human on 2026-09-05. Is something incorrect? Let us know — corrections receive priority.