is the completed list automatically submitted to my customer's portal

You submit it yourself, to your customer

No. The system completes the list, you verify each answer with yes or no, and you submit it yourself — to your customer's portal, using your own login. Supplia never logs in to a third-party portal and therefore never submits anything on your behalf. This applies to every type of list: whether it concerns the ten measures from Article 21(2) of the NIS2 Directive, a VSME report or a question from a bank about your business continuity plan.

The reason for this is not technical but functional: Supplia is the answering side, not the submission side. Each customer's portal has its own format, its own fields and often its own way of uploading or confirming — sometimes with a second check, sometimes with a separate attachment requirement. The customer manages and maintains that process itself. What we do is remove the repetitive work that comes before it: retrieve the answers from one supply chain file, so you don't have to look up and type the same answer for the fifth time this year. the company's annual turnover or about whether the undertaking deploys AI systems have to look up and type.

Why this distinction exists

This distinction follows directly from how every underlying standard works: the NIS2 Directive (Article 21(2)), the CSRD (Directive (EU) 2022/2464) with EFRAG's VSME basic module, and standards such as ISO/IEC 27001 all specify what an undertaking must be able to demonstrate — not via which channel or which portal that happens. The latter is determined by the customer, with its own system and its own confirmation process. Supplia provides the answer file; the legal relationship with the portal, including responsibility for what is submitted there, remains with you and your customer.